Privacy Policy

Effective date: [set on publication]

The short version

StormSouth uses your location to show your weather and to warn you about severe weather. That's all we use it for.

Who we are and what this covers

StormSouth is made by StormSouth Media, LLC, a Georgia company ("we", "us"). This policy covers the StormSouth app for iPhone and Android, its home-screen widget, and the website stormsouth.app.

It doesn't cover websites you open from the app, such as a sponsor's site or the National Weather Service. Those have their own policies.

What we collect and why

We collect only what the app needs to show your weather, send your alerts and keep working. We never use it to build a profile of you.

WhatWhenWhyWhat we keep
Your location, rounded to about 100 m (330 ft)Each time the app or widget loads weatherTo show the forecast, radar and alerts for where you areNothing. It's used to answer that request, apart from short-lived caches of weather for that rounded spot.
Your latest location, rounded to about 1 km (0.6 mi)When you open the app with Severe Weather Alerts on, even if Follow Me is offTo send alerts for where you are nowOnly the latest one. Each new one replaces the last.
Your latest location in the background, rounded to about 1 kmOnly with Follow Me on and location set to Always: when you've moved about 3 km (2 mi), and every few hours when you haven'tSo alerts follow you while the app is closedOnly the latest one, replaced each time
Saved places you turn alerts on forWhen you save or change themTo send alerts for those placesEach place's name (Home shows its city) and its location, rounded to about 1 km. Up to 20.
A push tokenWhen you allow notificationsTo deliver alerts to your phone. It's a random code from Apple or Google, not your name or phone number, and it's how our server tells phones apart.Kept while alerts are on
Your alert settingsWhen you change themTo send only the alerts you want, at the right local timeWhich alerts you want, your time zone, iPhone or Android, and whether Critical Alerts and Follow Me are on
Place names you search forWhen you searchTo find the placeThe search text, without anything that identifies you, for up to 7 days
Your favorite teamsWhen the sports card loadsTo show their schedules and game-day weatherNothing. Your favorites stay on your phone.
Crash and performance reportsWhen something goes wrong, and on a sample of app startsTo find and fix bugsPhone model, system and app version, a random ID for this installation, and what went wrong. No location and no IP address.
Ad countsWhen an ad is shown or tappedTo report to sponsors how often their ad ranWhich ad, which screen, the county, the app version and the time. Never linked to your phone.

We don't collect your name, email, phone number, contacts, photos, health data or payment details. The app has no accounts.

Two things your phone's own software does: iOS or Android turns your location into a city name for the app, and Apple or Google delivers our alerts. Their privacy policies cover that.

What stays on your phone

Some things the app saves only on your phone, and they never reach us:

Deleting the app deletes all of it.

Who receives data

We don't sell your personal information, and we don't share it for targeted (cross-context behavioral) advertising. We use the companies below to run the app. Each one may use the data only to provide its service to us.

CompanyWhat it does for usWhat it receives
RenderHosts our servers and databaseEverything our servers receive, as described above
Expo, Apple and GoogleDeliver notificationsYour push token and the alert's text
ExpoDelivers app updatesYour app and system version, your IP address, and a random ID created when you install the app (it resets if you delete the app)
SentryCrash and performance reportsThe reports described above, and a random ID for this installation
MapboxDraws the mapsThe map area you're viewing, your IP address, and a random ID created when you install the app, which Mapbox uses to count users (it resets if you delete the app). Its usage reporting is off unless you turn it on in the map's ⓘ menu.
CloudflareDelivers radar and lightning map imagesThe map area you're viewing and your IP address
GoogleShows ads (see Advertising)Your IP address, a device code that only works inside our app, and the ads you see and tap
Open-MeteoWeather data and place searchRounded locations and place names you search, sent from our servers, never with anything that identifies you
National Weather Service (NOAA)Forecasts and alertsRounded locations, sent from our servers, never with anything that identifies you
Google PollenPollen forecastsA rounded location, sent from our servers, never with anything that identifies you
ESPNTeam logos on the sports cardYour phone's IP address when team logos load (until the logos are built into the app)

We may also disclose information if the law requires it, to protect people's safety, or as part of a sale or merger of our business. If that last one happens, this policy keeps applying to the data we already hold.

Advertising

Ads keep StormSouth free. Every ad is chosen by where and what, never by who you are.

If we ever want to show personalized ads, we'll update this policy first and ask for your permission in the app.

How long we keep it

We keep data only as long as the app needs it, then delete it automatically.

DataHow long
Your phone's record: push token, latest location, saved places for alerts, alert settingsUntil you delete it (Settings → Privacy → Delete my data from StormSouth) or turn off Severe Weather Alerts, or 90 days after your phone last contacted us
Records of which alerts we sent to your phoneUp to 30 days
Place names you search forUp to 7 days
Crash and performance reportsUp to 90 days
Server logs (never your location; on rare errors, a scrambled fragment of your push token that can't be turned back into it)Up to 14 days
Database backupsUp to 30 days. Deleted data disappears from backups when they expire.
Ad counts (never linked to your phone)25 months, for sponsor reports

Your choices and rights

You control most of this from the app, and anyone in the US can use the rights below, whatever state you live in.

In the app

By request

You can ask us to:

To make a request, use Settings → Privacy → Make a privacy request. It opens an email to privacy@stormsouth.app with a code that lets us find your phone's record and nothing else. Without an account, that code is how we confirm the request comes from your phone. If Severe Weather Alerts aren't on, our servers hold nothing for your phone, and the app says so instead of showing a code. Someone you authorize can make a request for you.

If we delete your phone's record at your request while Severe Weather Alerts are still on in the app, the app sends your alert settings and saved places again the next time it opens, so your alerts keep working. To stop that too, use Delete my data from StormSouth in the app, or turn alerts off.

A deletion, however it's made, doesn't reach crash reports, server logs or database backups. Those expire on their own schedule: crash reports within 90 days, server logs within 14 days and backups within 30 days (see How long we keep it).

We'll answer within 45 days. If we turn a request down, we'll say why, and you can appeal by replying to that email; we'll answer the appeal within 60 days. Using your rights never changes the app you get.

Children

StormSouth is a general-audience weather app, not directed to children under 13, and we don't knowingly collect personal information from them. We don't sell or share anyone's data, including anyone under 16. If you think a child has given us information, email us and we'll delete it.

Security

All data travels encrypted between the app and our servers. Access to our servers and database is limited to the people who run StormSouth, with two-step sign-in. No system is perfectly secure, so we keep as little as we can.

Changes to this policy

If we change this policy, we'll post the new version here with a new effective date. If a change matters, such as a new use of your location, we'll tell you in the app before it takes effect.

Contact us

Email privacy@stormsouth.app with any question or request about your privacy.

StormSouth Media, LLC, Georgia, USA